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Core Service 1: Information & Referral Cheat Sheet (DRAFT) by

I&R documentation for all staff

This is a draft cheat sheet. It is a work in progress and is not finished yet.

What is Inform­ation & Referral (I&R)?

First point of contact
Giving inform­ation
Sharing info with a co-worker doesn't count

Who Receives I&R Services

Indivi­duals
Potential Consumers
 
 
 
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